Shipping policy

Thank you for visiting and shopping at Hugh and Hyde. Bellow are the terms and conditions that constitute our Shipping Policy.

Processing time

All online orders placed before 3pm will be dispatched on the same day. All online orders placed after 3pm will be dispatched the following day. All orders are processed  1-2 business days. We do not dispatch on Sundays and Public Holidays. For rushed orders, please do a Click and Collect from our Boutique Store in Rouse Hill. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email 

Domestic Shipping Rates & Delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

We use Australia Post to dispatch your orders. 

International Shipping Policy 

At this stage, we dispatch online orders internationally to the following zones and countries: 

• New Zealand
• Singapore
• United Kingdom
• United States. 

Shipping charges for your order will be calculated and displayed at checkout. 

Shipment method	Estimated delivery time	Shipping Cost
Australia Post - Standard International Parcel to the New Zealand	4-7 Business Days (Between Metropolitan Areas)	$18.95
Australia Post - Standard International Parcel to the United Kingdom	4-7 Business Days (Between Metropolitan Areas)	$34.95
Australia Post - Standard International Parcel to the United States	5-9 Business Days (Between Metropolitan Areas)	$29.95

 

Shipping times will vary depending on which zone you are located in. Please use the Australia Post Website for more accurate information using your own post code. https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/